What is the philosophy of care at Arbor Village?

Our philosophy is to provide quality care that enhances every resident’s life, respects their individuality, and encourages their independence in an environment that is supportive and homelike. We are successful because we continually listen and learn from our residents and their families. We follow the highest level of ethical standards in conducting care of our residents.

Arbor Village of Geneva Crossing has a positive work environment making it the company of choice for qualified, top performing employees. Our staff consists of dedicated individuals that demonstrate genuine fondness for older adults through compassion, humor and caring.

Do I furnish my apartment? 

Yes!  Our large, private studio apartments include a kitchenette and dining space, living area, bedroom area, and spacious bathroom and walk-in shower.  Residents are encouraged to bring all their favorite furnishings from home.  Visit our furnished model unit to get ideas of how you can decorate and furnish your new home!  

Do you have short term stays for rehabilitation and/or family respite?

Yes! We make accommodation for short term stays for a number of reasons, including rehabilitation from illness, family care giver vacations, or just to let a resident get a feel for life at Arbor Village.  As an added convenience, we furnish your apartment for our short-term residents. Call for more information about our “Respite Program”.

For lower income residents, is funding from outside sources available for helping pay for Arbor Village of Geneva Crossing?

Yes!  We are lucky to have a limited number of units available at a discounted rent rate through our financing with the Wisconsin Housing and Economic Development Authority.  Additionally, you may be eligible for funding through Walworth County or the county you currently reside.  We can help put you in contact with area county officials that can determine your eligibility for additional funding.

How do you work with a resident’s current health care professionals, i.e. doctors, pharmacists, etc?

Make an appointment to visit our Marketing Director and learn more about us. She will be able to answer many of your personal, detailed questions.

Upon your admittance, we develop with the resident and their family a “Resident Care Plan”, updated as needed, that includes working closely with your health care professionals to insure many aspects of a resident’s health care, including medication monitoring and special diets, etc. are coordinated in a cohesive manner.

How do I learn if a family member is appropriate for Arbor Village of Geneva Crossing?

Make an appointment to visit our Marketing Director to learn more about us.  She will be able to answer many of your personal, detailed questions.

We perform an assessment of interested residents to insure there is a good match between our services and abilities and their needs.  Our assessment process helps us get to know the resident and is essential to our philosophy of care and to the delivery of our services in the unique environment we create for our residents, their families, and our staff.